How time is spent with us
During your short stay with us, staff aim to provide a cheerful, welcoming and comfortable atmosphere. We aim to ensure you are safe, secure, comfortable to stay and happy to return in the future. During the day, you continue with your usual day activity, which could be college, day centre, work experience or voluntary work. In the evening and during weekends, we organise additional activities, such as cards, games, karaoke and computer based games. In all our services there is a TV, a hi-fi system, and a wide choice of appropriate videos. We also have equipment for people with special needs.Staff accompany you to the shops, restaurants, pubs, cinemas, theater and theme parks (Chessington, Windsor great park, lego Land etc.) depending on what you would like to do.For many clients the most important part of the stay here is an opportunity to spend time with friends – or make new ones. You decide when to get up and retire to bed. Help and guidance is provided to clients where necessary.
To support clients with Mental Health and their carers in the community through the provision of both planned and emergency respite care
To enable individuals to maintain their independence and make choices about their life and lifestyle.
To provide opportunities in the community for socialisation through a range of activities.
Coghlan Lodges Social Care Values
Each person regardless of their level of dependence or disability is a unique individual and a valued member of society with a right to:
Respect and a positive image.
Access to the experiences and opportunities which other citizens value and tend to seek.
Make choices about their life and lifestyle.
The support they need in order to be included in and participate in the community.
Staff encourage you to plan, shopping and preparation of meals. Staff are aware & sensitive to your health, religious and cultural needs. We ensure there is choice and variety on the menu planning. Snacks are also available, if required a packed lunch is provided for you if you go out for the day.
All personal information is kept confidential. You have the right to request to go through your records. Staff will only share your personal information with your consent to those involved in your care.
If a client is unable to give consent we will work closely with relatives and carers in the best interests of the person receiving the service.
How we make sure we are providing a high quality service
We work to the standards laid down by the Care Standards Act 2008. Staff are recruited under equal opportunities guidelines and supported through regular training and supervision. Staff are employed after a DBS check, which is renewed every three years.We place a very high value on service user participation in the running of the home. Every service user has a key worker who is responsible for making up a plan and reviewing it when necessary with the involvement of significant others’s friends and family. This key worker can act as an advocate for the client as and when needed.